Privacy Policy and terms of use

ViarStudia SIA (hereinafter referred to as ViarCanvas.com) on its website viarcanvas.com offers various services in accordance with the following rules (hereinafter referred to as Terms of Use). These rules establish the rules for using the information available on the site, restrictions, and are binding on all users of the home page. It is the responsibility of each user of the site to read the Terms of Use, since using the site is considered consent to follow these rules.

When placing an order, you should click on the mouse: “I have read the Terms of Use section, and I agree with all the rules set forth in it” , by this action you confirm that you have read and agree with all the mentioned conditions in the Terms of Use section.

You are given the opportunity to register and create a user profile on viarcanvas.com. By registering and creating a usage profile, you agree to these terms of use. When registering and creating a user profile, you must specify an email address available to you and a password, or a phone number.

You may not use false e-mail or telephone , impersonate another person or organization, or in any other way mislead the content of the entered information.

You are responsible for all activities that occur while using your user profile and password.

Viarcanvas.com is not responsible for any loss or damage in case of neglect of the Terms of Use. If the user does not comply with the conditions mentioned in this section, ViarCanvas.com has the right to deny the user access to the personal profile and even delete the profile.

All prices on ViarCanvas.com are in Euro. Shipping costs are not included in this product price.

Product prices are subject to change at the sole discretion of ViarCanvas.com.

ViarCanvas.com delivers goods to the following EU countries: Latvia, Estonia, Lithuania, Poland, Austria, Belgium, Czech Republic, Denmark, Luxembourg, Netherlands, Slovakia, Finland, Germany, Sweden, France, UK, Slovenia, Hungary, Greece, Italy, Ireland, Portugal, Spain, Bulgaria, Romania , in accordance with the cooperation agreement concluded with the delivery service provider.

The product reaches the addressee within 2-7 business days from the date of dispatch , depending on the country of the addressee and the location of the city.

If the delivery of an item starts to be delayed, please send an email to orders@viarcanvas.com with your order number.

ViarCanvas.com treats with great responsibility the personal information that our customers entrust us with when placing an order or registering with ViarCanvas.com.

Information that must be indicated when making orders and/or registering: name, surname or name of the legal entity; customer address; address of the recipient; phone number, email.

Your personal information will be used to:

• Send an electronic order confirmation by e-mail;
• send the finished product to the address specified by you;
• contact you if you need to clarify the details of the order;
• Perform order analysis to ensure a higher quality of service;
• inform you about new product offerings.
• ViarCanvas.com guarantees that your specified personal information will not be disclosed to third parties, except as necessary by court order or in the event of prevention of fraudulent or criminal activities.

On the ViarCanvas.com home page, you can purchase a gift card with a nominal value of 20 to 300 euros.

Purchased gift cards can only be used on ViarCanvas.com. Gift cards are not accepted in exchange for money. The gift card is valid for 12 months, after the expiration date the gift card is blocked and the money is non-refundable.

In accordance with the Terms of Use, ViarCanvas.com offers the possibility to upload photographs on the website www.viarcanvas.com, which are used in the production of goods. By uploading photos, you confirm that you have the right to store these images, upload them to our site and print on canvas, and also guarantee that you take responsibility in the event of claims by third parties for the ownership of uploaded images.

viarcanvas.com guarantees that your uploaded images will not be used for any purpose other than the production of your order and delivery to the address you provide, which means that, if necessary, your property may be transferred to third party contractors in order to secure your order (visual processing , printing, packaging, shipping, etc.).

If you want to return the received product, within 5 business days, send a return application to orders@viarcanvas.com, indicating the reason for the return and attach it with a photo of the received product.

ViarCanvas.com will help you make a refund and transfer your money back to your account.

Return and replacement of the painting is carried out at our expense, if :

1. The subject of the image on the resulting canvas does not match what was agreed upon.
2. Upon receipt of the picture, mechanical damage was found.
3. There are other visible flaws that are not your fault.
4. Orders can be returned within 14 days of delivery. The right of return without visible damage does not apply to non-standard and personalized orders.A personalized order cannot be canceled once work has begun. The work done is compensated
5. The order can be brought to any of our workshops or we will send couriers to the address of our workshop. The address is indicated in the contacts. The repeated delivery of the order is paid by viarsanvas
6. Report any difficulties and problems to our mail - orders@viarcanvas.com